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Ticketmaster VIP Privacy Policy – Your Privacy Rights

Last modification date: Oct 02, 2015
THIS PRIVACY POLICY APPLIES TO THE SITES AND APPS WHERE IT APPEARS. This Policy describes how we treat personal information we collect from our customers.
WE COLLECT INFORMATION FROM AND ABOUT YOU.

Contact information. For example, we might collect your name and street address. We might also collect your phone number or email.

Payment and billing information. For example, we collect your credit card number and zip code when you buy a ticket package.

Information you post. For example, we collect information you post in a public space on our website or on a third-party social media site.

Demographic information. We may collect information about events you like or products you buy. We might collect this as part of a survey, for example.

Other information. If you use our website, we may collect information about the browser you’re using. We might look at what site you came from, or what site you visit when you leave us.

WE COLLECT INFORMATION IN DIFFERENT WAYS

We collect information directly from you. For example, if you buy ticket packages. We also collect information if you post a comment on our website or ask us a question.

We collect information from you passively. We use tracking tools like browser cookies and web beacons. To learn more about these tools and to control them, please click here.

We get information about you from third parties. For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address. Your activities on our site may be posted to the social media platforms.

WE USE INFORMATION AS DISCLOSED AND DESCRIBED HERE

We use information to respond to your requests or questions. For example, we might use your information to confirm your registration for an event. If you give us your friend’s information, we will only use it to provide services you requested.

We use information to improve our products and services. We might use your information to customize your experience with us. This could include displaying content based upon your preferences.

We use information to look at site trends and customer interests. We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.

We use information for security purposes. We may use information to protect our company, our customers, or our website.

We use information for marketing purposes. For example, we might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy ticket packages from us we’ll enroll you in our newsletter. To learn about your choices for these communications, read the choices section below.

We use information to send you transactional communications. For example, we might send you emails about your account or a ticket package purchase. We might also contact you about this policy or our website terms.

We use information as otherwise permitted by law.

WE MAY SHARE INFORMATION WITH THIRD PARTIES

We will share information with Ticketmaster

We will share information with third parties who perform services on our behalf. For example, we share information with vendors who help us manage our online registration process or who fulfill your purchases. Some vendors may be located outside of the United States.

We will share information with our business partners. This includes a third party who provides or sponsors an event, or who operates a venue where an event is held. Our partners use the information we give them as described in their privacy policies. You should read those policies to learn how they treat your information.

We may share information if we think we have to in order to comply with the law or to protect ourselves. For example, we will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests. Or, we might also share information when we are investigating potential fraud.

We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.

We may share your information for reasons not described in this policy. We will tell you before we do this.

YOU HAVE CERTAIN CHOICES ABOUT HOW WE USE YOUR INFORMATION

You can opt out of receiving our marketing emails. To stop receiving our promotional emails, click here or follow the instructions in any promotional message you get from us. It may take about ten days to process your request. Don’t worry! Even if you opt out of getting marketing messages, we will still be sure to send you transactional messages. For example, we may still contact you about your orders.

You can modify information you have given us. To modify or delete information you gave us, long onto your account and follow the instructions to modify your profile. We make changes as soon as we can. This information may stay in our backup files. If we cannot make the changes you want, we will let you know and explain why. If you contact us requesting access to your information, we will respond within 30 days.

You can control cookies and tracking tools. To learn how to manage how we – and our vendors – use cookies and other tracking tools, please click here.

YOUR CALIFORNIA PRIVACY RIGHTS

If you live in California and have an established business relationship with us, you can request a list of the personal information we have shared with third parties for their marketing purposes. We will also give you a list of the third parties that have received your information. You can make a request one time each year

To exercise your rights, you can email us or write to us at the address below. Mention in your letter that you are making a "California Shine the Light" inquiry. We will respond within 30 days.

THESE SITES AND APPS ARE NOT INTENDED FOR CHILDREN

Our sites and apps are meant for adults. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can email us here. You can also write to us at the address listed at the end of this policy. Please mark your inquiries "COPPA Information Request."

Parents, you can also learn more about how to protect children's privacy online here.

WE USE STANDARD SECURITY MEASURES

We have security measures in place to protect your information. The standard security measures we use will depend on the type of information collected. However, the Internet is not 100% secure. We cannot promise that your use of our sites will be completely safe. We encourage you to use caution when using the Internet. This includes not sharing your passwords.

WE MAY LINK THIRD PARTY SITES OR SERVICES WE DON'T CONTROL

If you click on one of those links, you will be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites.

FEEL FREE TO CONTACT US IF YOU HAVE MORE QUESTIONS

If you have any questions about this policy or other privacy concerns, you can email us at sales@tmvip.com. Please do not include your credit card number or other sensitive information in your email. You can also write us at:

PrimeSport, Inc.
1745 Peachtree Street, NE F
Atlanta, GA 30309
Attention: Legal
WHAT WE WILL DO IF THERE IS AN UPDATE TO THIS POLICY.

From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.

WE USE COMMON TRACKING TECHNOLOGIES

We or our vendors use several common tracking tools. These may include browser cookies. We may also use web beacons and similar technologies. We use these tools:

  • To recognize new or past customers.

  • To store your password if you are registered on our sites.

  • To improve our website.

  • To serve you with advertising content in which we think you will be interested. To do so, we may observe your behaviors on this website and other websites. We may also collect information about your browsing history.

  • To better understand the interests of our customers and our website visitors.

YOU CAN CONTROL TRACKING TOOLS

Your browser may give you the ability to control cookies. How you do so depends on the type of cookie. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go here. Why? Because flash cookies cannot be controlled through your browser settings.

If you block cookies on your browser, certain features on our sites may not work.

SOME ADS MAY BE SERVED BASED ON TRACKING

We may work with online advertising companies to show you relevant and useful ads. This may include ads served on our own websites or apps. This may also include our ads served on other companies’ sites. These ads may be based on information collected by us or third parties (for example, when you register for a site). These ads may also be based on your activities on our websites or on third party sites. This second type of advertising is called “online behavioral advertising.”

YOU CAN OPT-OUT OF ONLINE BEHAVIORAL ADVERSATING

To opt out of having your online behavioral advertising, click here.

BY USING THE SITE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS PRIVACY POLICY. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY, YOU SHOULD NOT USE THE SITE. YOUR CONTINUED USE OF THE SITE FOLLOWING THE POSTING OF CHANGES TO THIS PRIVACY POLICY WILL MEAN THAT YOU ACCEPT THOSE CHANGES.